frequently asked questions
What is kreataalfa.gr?
Kreataalfa.gr is an online store specializing in butcher products. In our store you will find a wide variety of meats with the well-known quality of “Kreata Alfa SA” which has made us the first preferred meat retail store in Lamia.
Where is your headquarters?
The company “Kreata Alfa SA” is headquartered in Lamia, Fthiotida.
Is there a physical store?
The company “Kreata Alfa SA” has two (2) physical stores in the area of Lamia. Specifically:
1. 11 Agiou Nikolaou Str. | Lamia Telephone: 22310 28907 | Opening Hours: Monday, Wednesday 08:00 – 14:00 | Tuesday, Thursday, Friday 08:00 – 14:00, 17:00 – 21:00 | Saturday 08:00 – 15:00.
2. Leosthenous & 0 Patroklou Str. | Lamia Telephone: 22310 28907 | Opening Hours: Monday, Wednesday 08:00 – 14:00 | Tuesday, Thursday, Friday 08:00 – 14:00, 17:00 – 21:00 | Saturday 08:00 – 15:00.
Is there a minimum purchase limit in order to place an order on kreataalfa.gr?
The minimum amount that an order can amount to in order to be considered valid is 15 euros.
How can I place my order?
In which areas do you deliver orders and when?
Is it delivered the same day?
I am outside Lamia. Can you deliver my order to me?
Unfortunately, this possibility does not yet exist. However, you can pick it up in person from the store of your choice, at the time that suits you, by appointment.
How can I contact kreataalfa.gr?
You can contact us by filling out the form that you will find on the contact page. Also, using the fast communication application – Live Chat that you will find in the lower right corner of your screen as well as by calling our call center at 22310 28907.
How can I pay for my order?
Payment of your order is made upon delivery to our guide either in cash or using a credit or debit card Visa & Mastercard using POS. Alternatively, you can make your payment upon completion of the order via vivawallet.
Can I pay for my order by bank transfer?
Because the bank transfer process may delay the completion of your order, we have chosen not to include it in your payment options.
Can an order be returned?
The product I received looks damaged. What is the procedure I follow?
In the unlikely event that you receive an altered product DO NOT CONSUME IT! Contact our call center at 22310 28907 and the service department of the company “Kreata Alfa SA” will settle your issue.